Privacy Policy

Introduction

At Klovcscd and across all our casino hotels, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or stay at any of our casino and hotel resort properties.

Please read this policy carefully. By accessing our website or utilizing our services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

We may collect information about you in various ways, including:

Personal Information

When you make reservations at our casino hotels, register for our rewards program, or contact us, we may collect:

Name, email address, postal address, and phone number
Payment information and billing address
Date of birth (for age verification purposes)
Reservation preferences and special requests
Loyalty program membership information

Automatically Collected Information

When you visit our website or use our mobile applications, we may automatically collect:

IP address and browser type
Pages viewed and time spent on our site
Referral source
Device information

How We Use Your Information

Information collected from our guests allows us to provide and improve services at our casino and hotel resort properties. We may use your information to:

Process reservations and transactions
Personalize your experience across our casino hotels
Communicate with you about your stay, account, or requests
Send promotional offers and updates about our services
Improve our website, products, and services
Comply with legal obligations
Respond to review comments and feedback

Information Sharing

We may share your information in the following circumstances:

With service providers who perform services on our behalf
With other properties within our casino hotels portfolio
For legal processes or requirements
In connection with a business transaction such as a merger or acquisition

We do not sell your personal information to third parties for their marketing purposes.

Security Measures

We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. These measures include internal reviews of our data collection, storage, and processing practices and security measures.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You may choose:

To not provide certain information, though it may limit your ability to use some features of our casino and hotel resort services
To opt out of receiving promotional emails by following the unsubscribe instructions
To update or correct your personal information by contacting us
To request deletion of your information, subject to our legal obligations

Contact Us

If you have questions about this Privacy Policy or our practices regarding your personal information at our casino hotels, please contact us at:

Privacy Office
Klovcscd Casino and Hotel Properties
Casino Boulevard
Las Vegas, NV 89109
[email protected]